Are you passionate about creating and understanding relationships? Do you love talking to people? Are you wanting to help others work through challenging or confusing experiences? Then this course is for you.
Approximately 200 hours
to complete the course, which
has 2 key modules made up of
There are no prerequisites to complete this course. However, you must be able to read, analyse and comprehend, printed information in English, and to write statements and solve problems to complete the course. You must also have reliable access to a computer and a reliable internet connection and have basic computer skills.
Upon completion of your course, you will receive a Certificate of Completion and a Statement of Attainment for each module completed.
Online, flexible learning at
your own pace.
Availability of Content
12 months to access the course content (extensions are considered on a case-by-case basis)
Designed to give you the tools and knowledge to have difficult conversations, improve your listening skills and hone your ability to problem solve. From dealing with crises, to exploring techniques to work through various real-life scenarios (such as grief and depression), this foundation level course is a great way to develop personal, relationship and communication skills.
Students will undertake 2 Key Modules, made up of 16 subjects each.
Module 1: Counselling Skills I (100 hours)
This module is designed to give you an introduction into the role of a counsellor and how a counsellor facilitates a person’s resolution of issues, whilst respecting their values, personal resources, culture and capacity for choice.
You will learn techniques to provide insight into a client’s feelings and behaviour to help the client adjust and change their behaviour if necessary. From the basic foundations, such as improving your listening and communications skills, to discovering ways to articulate and comment on a client’s issue from a professional perspective, this course covers a wide spectrum of counselling, which can be beneficial for many careers, for example, a nurse, youth leader, personal trainer or teacher.
Module 2: Counselling Skills II (100 hours)
This module is designed to hone your micro-skills. Micro-skills are the techniques, which counsellors use to help clients find solutions for dealing with their problems. This module also provides professional development for those already working in counselling, welfare, human resources management or care services.
Delving deeper into specific problem-solving techniques, you will explore aggression, depression, grief and loss and suicide, and various methods to provide counsel in these situations.
For the full subject list, download the course guide.
Assessments are a critical step in the learning process. They help ensure you stay on track and meet the learning objectives of each lesson before moving onto the next. They also help your tutor identify where any further support may be required, so that you get the most out of your course.
You will learn via various methods; a combination of reading, interacting with tutors, undertaking research and watching videos. Each lesson will conclude with an assignment which is marked by your assigned tutor and returned to you with feedback, and if necessary, some recommended additional reading. Assessments may come in the form of – case studies, quizzes and written assessments.
This course is a beginner level course and is aimed at people who want to support or counsel others through the processes of personal growth and change.
The Course may be of particular interest to people working or
aspiring to work in:
› Health professions
› Caring roles
› Human Resources
If you have a specific job in mind, it is important that you research exactly what is required before enrolling in a course. Different roles will require different skills, qualifications and recognition. If you are unsure, one of our course advisors will be able to help you with this.
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