Certificate in Medical Reception

Do you want to learn how a medical business operates and grows? Learn the best practice for business administration and expand your knowledge in the medical industry. If you want to get into the competitive industry, then this course is for you.

Ch Medical Reception (1)



Approximately 200 hours
to complete the course, which has 2 key modules made up of 18 subjects.

Entry Requirements

There are no prerequisites to complete this course. However, you must be able to read, analyse and comprehend, printed information in English, and to write statements and solve problems to complete the course. You must also have reliable access to a computer and a reliable internet connection and have basic computer skills.


Upon completion of your course, you will receive a Certificate of Completion and a Statement of Attainment for each module completed.


Online, flexible learning at your own pace.

Availability of Content

12 months to access the course content (extensions are considered on a case-by-case basis)

Approval & Recognition

Careerhouse is an approved and recognised member of IARC. The IARC is an International association which recognises institutions who aspire to excellence in tertiary education.

The Certificate in Medical Reception delivers a great introduction into the basics of administration work and how an efficient and successful office works, specifically in the medial field. You will learn how medical offices operate and best practice for business administration, which will help you get ahead and stay ahead when it comes to securing medical reception work in the future or expanding your specific knowledge in the area.

Course Outline

3 Key Modules, made up of 25 subjects.

Module 1: Office Practices (100 hours)

An excellent introductory module, set yourself up for success in any office administrative role by discovering the basics of administration; from creating and designing memorandums, gain a better understanding of various postal systems, successful document filing and organisation and learn how to create a MS Access Database.

Whether you are already working in an office administration role and wanting to expand your knowledge, or wanting to gain work in the field, this module delivers the true fundamentals that are required to be successful in any office environment.

Module 2: Medical Terminology (100 hours)

Understanding basic medical terminology is an important skill for anyone currently working in the medical or health services or wanting to get into the field. This module will help you to communicate clearly and effectively using medical terminology that is commonly used by medical and allied health professionals. Gain a better understanding of the meaning of words that describe medical procedures, tools, equipment, and pharmacological terms.

As part of your basic medical terminology, you will also learn how to discuss and describe respiratory and reproductive systems and disorders, digestive and excretory systems, and the musculoskeletal system. This knowledge will ensure you are able to be more successful in any medical administrative role and allow you to feel more confident in these environments.

For the full subject list and course guide, fill out our Enquiry Form and our course advisors will be in touch.


Assessments are a critical step in the learning process. They help ensure you stay on track and meet the learning objectives of each lesson before moving onto the next. They also help your tutor identify where any further support may be required, so that you get the most out of your course.

You will learn via various methods; a combination of reading, interacting with tutors, undertaking research and watching videos. Each lesson will conclude with an assignment which is marked by your assigned tutor and returned to you with feedback, and if necessary, some recommended additional reading. Assessments may come in the form of – case studies, quizzes and written assessments.

Who will this course interest?

This course is a beginner level course and will lay a sound foundation of knowledge and skills in which can grow with experience and further study. Office administration is a competitive field, especially in the medical and health industries. This course will help you to develop and strengthen your skills and knowledge to become more successful in a medical receptionist or similar role and ensure you stand out from the competitors. Understanding the basics of what makes an efficient office environment, while using relevant medical terminology, are broad skills that can be useful and implemented in a number of administration roles.

This course may be of interest to people working, or aspiring to work in or as:

› Medical Receptionist
› Office Administration
› Office Assistant
› Medical Practice Managers

If you have a specific job in mind, it is important that you research exactly what is required before enrolling in a course. Different roles will require different skills, qualifications and recognition. If you are unsure, one of our course advisors will be able to help you with this.

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